How to manage kot for resturants?

KOT Management in Restaurants

KOT (Kitchen Order Ticket) management is the process of efficiently handling customer orders from the point of order entry to food preparation and service. It acts as a communication link between the front office/service team and the kitchen, ensuring that the right food is prepared in the right quantity and within the expected time.

To process a Take Away order, first create a virtual table in Caddayn Biller.

• Open Caddayn Biller.

• Navigate to Master Data → Table.

• Click Add Table.

• Enter the required details:

  • Table Name

  • Branch

  • Table Price Category

  • Default Waiter

  • Default Customer

  • Table Status

• Scroll down and select the required options:

  • Apply Eligible Offers Automatically

  • Apply Eligible Discount Automatically

  • Virtual Table

• Select Virtual Table for Take Away orders.

• Click Save to create the virtual table.

2. Create the Take Away Order

• Navigate to the KOT section.

• Click Add Order.

• Select the previously created Virtual Table / Take Away table.

• Add the food items requested by the customer.

• Verify the selected items and quantities.

• Click Place Order to create the KOT.

3. Checkout and Generate the Bill

• After completing the order, select Checkout.

• The billing window will open.

• Verify the total Bill Amount.

• Select the appropriate Payment Method.

• Enter the Customer Name and other required details, if applicable.

• Verify the bill details.

• Complete the billing process and Save/Print the Bill as required.

The Virtual Table feature allows Take Away orders to be managed without assigning a physical dining table. It helps maintain the order, KOT, checkout, payment, and billing process systematically within Caddayn Biller.

1. KOT Order
The waiter or cashier enters the customer's order into the POS system, including the table number, items, quantity, and any special instructions.

• add order

• select table

• select customer

• select items

updating order after ordering a item and finally paying amount

2. KOT Table
The KOT Table section is generally used to manage orders based on the tables in a restaurant and communicate those orders to the kitchen.Instead of the kitchen having to deal with the entire billing/order process, the KOT gives the kitchen the information it needs to prepare the food.

3. KOT Board

   
   

   A KOT Board is the screen used by the kitchen staff to monitor and manage food orders in real time.

   KOT stands for Kitchen Order Ticket. While the KOT Table section is focused on creating/managing orders associated with tables, the KOT Board is mainly a kitchen-facing screen.

   Think of it as a digital kitchen display board.