KOT board

Overview

The KOT Board is used to provide a visual view of Kitchen Order Tickets (KOTs) and their current preparation status. It helps kitchen staff monitor active orders and identify which orders are pending, in progress, or completed.

The board provides a stage-based view of kitchen operations, making it easier to track orders without depending only on the KOT Order list.

Accessing KOT Board

  1. Open the KOT module.

  2. Select KOT Board.

  3. The KOT Board screen will open with the available kitchen orders arranged according to their current status or stage.

Purpose of KOT Board

The main purposes of the KOT Board are:

  • To display active kitchen orders visually.

  • To monitor the current status of KOTs.

  • To help kitchen staff identify pending orders.

  • To track orders while they are being prepared.

  • To identify completed kitchen orders.

  • To improve coordination between order entry and kitchen operations.

  • To provide a quick overview of the current kitchen workload.

Board Layout

The KOT Board generally organizes orders into different status-based sections or stages.

A typical workflow can be represented as:

  • Ordered

  • Processing

  • Ready

  • Delivered

These are the different stages of an order. They show the current status of an order from the time it is placed until it reaches the customer.

1. Ordered

Ordered means the customer has successfully placed the order.

  • The order has been received by the system.

  • The order details are recorded.

  • The kitchen/staff can now start processing it.

Example: Customer orders 2 Biriyani + 1 Fresh Lime → the order status becomes Ordered.

2. Processing

Processing means the order is currently being prepared.

  • The kitchen has received the order.

  • Staff are preparing the food/items.

  • The order is not ready yet.

Example: The chef is cooking the biriyani and preparing the fresh lime → status is Processing.

3. Ready

Ready means the order has been completely prepared and is ready to be served or handed over.

  • Food preparation is finished.

  • The order is waiting for serving/pickup/delivery.

  • Staff can now proceed with the next step.

Example: The biriyani and fresh lime are completely prepared and kept ready → status becomes Ready.

4. Delivered

Delivered means the order has been successfully given to the customer.

  • The customer has received the order.

  • The order process is completed.

  • No further preparation is required for that order.

Example: The waiter serves the food to the customer → status becomes Delivered.

Simple flow

Ordered → Processing → Ready → Delivered

In short:

Status

Meaning

Ordered

Order has been placed

Processing

Order is being prepared

Ready

Order is prepared and ready to serve

Delivered

Order has been given to the customer

I can also explain what each status means specifically in a restaurant KOT workflow.

KOT Information

Each KOT displayed on the board may provide important order information such as:

  • View table note

  • View order details

  • View order

  • completed

  • previous status

  • next status

The exact information displayed can vary according to the system configuration.

Managing KOTs from the Board

Depending on the configured workflow and user permissions, kitchen staff may be able to update the status of a KOT directly from the board.

For example:

ordered→ Processing → ready → delivered

When the status is changed, the KOT can move to the corresponding section of the board.

This provides a real-time visual indication of the progress of kitchen orders.

KOT Board Workflow

The typical KOT Board process is:

Order → Processing→ Ready→ Delivered

This allows the kitchen team to follow each order from receipt through completion.

Relationship with Other KOT Modules

The KOT Board works as part of the overall KOT process:

  • KOT Order – Used to create and manage kitchen orders.

  • KOT Table – Used to organize kitchen orders based on tables.

  • KOT Board – Provides a visual view of the order preparation status.

Together, these components help manage the complete kitchen order workflow.

Notes

  • The KOT Board is primarily intended for visual monitoring of kitchen orders.

  • The displayed stages and available status actions may depend on the configured workflow.

  • KOT status should be updated accurately so that the board reflects the actual kitchen progress.

  • User permissions may determine which KOT actions can be performed.

  • The exact fields and board columns may vary depending on the Caddayn Biller configuration.