KOT Order

Overview

The KOT Order section is a part of the KOT (Kitchen Order Ticket) module in Caddayn Biller. It is used to create and manage orders that are sent to the kitchen for preparation.

It provides a centralized view of KOT orders and allows users to review important order information such as order status, item count, bill number, order placed by, order type, total amount, and creation date.

Accessing KOT Order

To access the KOT Order section:

  1. Log in to Caddayn Biller.

  2. From the main navigation panel, click KOT.

  3. Select KOT Order.

  4. The KOT Order page opens.

Purpose of KOT Order

The KOT Order section can be used to:

  • Create new kitchen orders.

  • View existing KOT orders.

  • Monitor the status of kitchen orders.

  • Review the items included in an order.

  • Identify the user who placed the order.

  • View the order type and bill information.

  • Track the total amount of each order.

  • Review when an order was created.

Interface Overview

The KOT Order page provides the following controls:

Refresh

The Refresh button is used to reload the KOT order list and display the latest available information.

Add Order

The Add Order button is used to create a new KOT order.

Users can use this option when a new customer order needs to be recorded and sent for kitchen preparation.

KOT Order List

Type

The Type field indicates the source or type of the order.

Depending on the application configuration, different order types may be displayed, such as:

  • AC

  • Online

  • Swiggy

  • Zomato

  • Express

  • Take out

  • Dine in

  1. Order code & number

  2. Status

  3. Payment status

  4. Item count

  5. Bill number

  6. Order placed by

  7. Type

  8. Total

  9. Created At

1. Order Code & Number

  • A unique code or number assigned to each order.

  • It helps to identify and search for a particular order easily.

2. Status

  • Shows the current stage of the order.

  • Common statuses are:

    • Ordered – The order has been placed.

    • Processing – The order is being prepared.

    • Ready – The order is ready.

    • Delivered – The order has been delivered to the customer.

3. Payment Status

  • Shows whether the payment has been completed or not.

  • For example:

    • Paid – Payment is completed.

    • Pending/Unpaid – Payment is not completed yet.

4. Item Count

  • Shows the total number of items included in the order.

  • Example: If an order contains 5 items, the Item Count will be 5.

5. Bill Number

  • The bill or invoice number associated with the order.

  • It helps to identify and find the related bill.

6. Order Placed By

  • Shows who created or placed the order.

  • It may display the name of the staff member, cashier, or user who placed the order.

7. Type

  • Shows the type of order.

  • For example: Dine-in, Takeaway, Delivery, etc., depending on the system.

8. Total

  • Shows the total amount of the order.

  • It represents the final amount payable for the order after applicable charges, discounts, taxes, etc.

9. Created At

  • Shows the date and time when the order was created.

  • It helps to track when the order was placed.

Short Note

  • Order Code & Number → Identifies the order

  • Status → Shows the current order stage

  • Payment Status → Shows the payment condition

  • Item Count → Number of items in the order

  • Bill Number → Identifies the bill

  • Order Placed By → Shows who placed the order

  • Type → Shows the order type

  • Total → Shows the total amount

  • Created At → Shows the order creation date and time

Adding a KOT Order

To create a new KOT order:

  1. Open KOT.

  2. Select KOT Order.

  3. Click Add Order.

  4. Enter the required order information.

  5. Add the required items.

  6. Enter the applicable order details.

  7. Save or submit the order.

After the order is created, it will be available in the KOT Order list.

Managing KOT Orders

Users can manage existing orders from the KOT Order list.

Depending on the available permissions and actions, users may be able to:

  • View order details.

  • Review order items.

  • Check order status.

  • Update applicable order information.

  • Perform actions from the ⋮ Action menu.

  • Monitor the progress of the order.

KOT Order Flow

A typical KOT order process can be represented as:

Create Order → KOT Generated → Kitchen Preparation → Order Processing → Order Completed

The actual order statuses and workflow may vary based on the configuration of Caddayn Biller.

Notes

  • KOT Order is used to create and manage Kitchen Order Tickets.

  • It provides a centralized list of kitchen orders.

  • Add Order is used to create a new KOT.

  • Refresh is used to reload the latest order information.

  • The order list contains details such as Order Status, Item Count, Bill Number, Order Placed By, Type, Total, and Created At.

  • The Action (⋮) menu provides the available actions for an individual order.

  • Order types and statuses may vary depending on the application configuration.

  • The available actions may depend on the user's permissions.

  • Accurate KOT information helps ensure that the correct items and order details are available for kitchen preparation.