Visitor management
Overview
The Visitor Management section is a part of the Front Desk module in Caddayn Biller. It is used to record, manage, and monitor visitors who enter the business or organization.
The module provides a centralized list of visitor records along with information such as the purpose of the visit, check-in time, check-out time, duration, and current status.
Users can add new visitors, refresh the visitor list, and manage individual visitor records using the available actions.
Accessing Visitor Management
To access Visitor Management:
Log in to Caddayn Biller.
From the main navigation panel, click Front Desk.
Select Visitor Management.
The Visitor Management page opens.
Purpose of Visitor Management
The Visitor Management section can be used to:
Record visitor entries.
Maintain visitor visit information.
Record check-in and check-out details.
Track the duration of a visitor's stay.
Monitor the current status of visitors.
Maintain visitor records for future reference.
Interface Overview
The Visitor Management page provides the following options:
Refresh
The Refresh button is used to reload the visitor records and display the latest available information.
Add Visitor
The Add Visitor button is used to create a new visitor record.
Users can enter the required visitor information and record the visit when a visitor arrives.
Visitor List
The visitor records are displayed in a table.
The list includes information such as:
Purpose
Check-in
Check-out
Duration
Status
Action
Purpose
The Purpose field indicates the reason for the visitor's visit.
This information helps the front-desk user identify why the visitor has entered the premises.
If no purpose is provided, the system may display “-”.
Check-in
The Check-in field records the date and time when the visitor enters the premises.
This information is used to maintain a record of the visitor's arrival.
Check-out
The Check-out field records the date and time when the visitor leaves the premises.
If the visitor has not yet checked out, the field may display “-”.
Duration
The Duration field displays the amount of time the visitor spent at the premises.
The duration is based on the recorded check-in and check-out information.
For example, a duration such as 0h 18m indicates that the visitor's recorded visit lasted 18 minutes.
Status
The Status field indicates the current state of the visitor's visit.
It helps users identify whether the visitor record is currently active or has been completed through the applicable check-out process.
Action Menu
Each visitor record contains a three-dot (⋮) Action menu.
Users can select this menu to access the actions available for the particular visitor record.
The available actions may depend on the visitor's current status and the user's permissions.
Adding a Visitor
To add a new visitor:
Open Front Desk.
Select Visitor Management.
Click Add Visitor.
Enter the required visitor details.
Enter the purpose of the visit, where applicable.
Save or submit the visitor entry.
The newly created visitor record will be displayed in the Visitor Management list.
Visitor Tracking
Visitor Management allows users to track a visitor's visit from arrival to departure.
The general process is:
Add Visitor → Check-in → Visit → Check-out → Completed Visit
This allows the system to maintain the visitor's visit history along with the relevant time information.
Notes
Visitor Management is available under the Front Desk module.
It is used to create and manage visitor records.
Add Visitor is used to register a new visitor.
Purpose records the reason for the visit.
Check-in records the visitor's arrival time.
Check-out records the visitor's departure time.
Duration indicates the total recorded visit time.
Status indicates the current state of the visitor record.
The Action menu provides the available actions for each visitor record.
The Refresh option can be used to load the latest visitor information.
Visitor information should be entered accurately to maintain a proper record of visits.